You should be using the same college username and password that you have been provided to log in to the computer labs when you log in to Brightspace.
Students: If you forget your lab password, the admissions staff (front desk) can change it for you (using our eRooms program).
Staff: use the password that you use every day to log in to your college work computer.
If you still cannot log in, please please connect to our Service Desk and create a trouble ticket by selecting the Request Area "IT -> Software -> D2L" indicating your problem and they can reset your college account password.
The quick videos will help you with the common tools in our system ... see below on the FAQ list.